Support
 
Media Connexus Support
Media Connexus Support
 
  Media Connexus handles all support questions via email. We do our very best to respond to sales questions within 24 hours and technical support questions within 24-72 hours. Our office hours are 8am - 5pm M-F MST U.S.  
  Customer Support
 
     
  Sales Support Questions   Product Technical Support Questions  
  Contact our Sales department directly via email at orders@mediaconnexus.com. Please be as descriptive as possible when describing your problem or question. The more information we have, the easier it is for us to answer your questions.

Review our Return Policy before buying - We reccomend trying a product before buying.
  Contact our technical support department directly via email at support@mediaconnexus.com. Please be as descriptive as possible when describing your problem or question. Include all relevant hardware information, build numbers, operating system and serial number if available. The more information we have, the easier it is for us to answer your questions. NOTE: We only offer email support.  
     
     
  User Resources
 

Tutorials  
     
  Our tutorials are short, informative, and entertaining. They dramatically flatten the learning curve and we highly recommend them. (Do we seem too proud?)